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DPD Helpline 0843 515 8323

DPD Helpline 0843 515 8323

Do you have an query regarding the service at DPD, need to speak to the staff over at the local DPD depot?

Looking for the phone number for the DPD customer service team & other departments such as complaints?

The Allhelplinenumbers DPD contact number will connect you directly to the customer service department via our call forwarding service.

DPD(Dynamic Parcel Distribution) is an international parcel delivery company owned by the French state owned postal service GeoPost. It has more than 830 depots in more than forty countries, and is one of Europe’s leading business-to-business parcel delivery services.

DPD Helpline:

DPD Helpline 0843 515 8323
DPD Local Depot Phone Number 0843 515 8323
DPD Customer Service 0843 515 8323

DPD Contact Details:

Call DPD Call Connection Numbers
DPD Customer Services 0843 515 8323
Head Office PO BOX 6979

Roebuck Lane


B66 1BN

Hours: Monday – Sunday 9am – 9pm

Please note all calls to the DPD Phone Number listed on this page will divert to the official customer service helpline via our call forwarding service, please read the call information listed and understand the costs before making the call.


DPD Helpline 0843 515 8323


The DPD helpline can be busy during peak hours, the DPD head office deal with all types of customer enquiries via phone and post, whatever your issue you can contact the customer service team today by calling the contact number listed. Please read the call information listed on the page disclaimers and understand the call costs listed below before making the call.

DPD Call Centre Opening Hours:

Day Opening Times
Monday 9am – 9pm
Tuesday 9am – 9pm
Wednesday 9am – 9pm
Thursday 9am – 9pm
Friday 9am – 9pm
Saturday 8am – 4pm
Sunday 8am – 4pm

Why Do Customers Call DPD?

  • DPD products and services information
  • My DPD
  • DPD pick up information
  • Delivery schedule
  • Track a parcel in the local depot
  • Find your nearest local DPD depot
  • DPD shipping information
  • local dpd depot Complaints
  • local dpd depot Careers.

DPD Helpline 0843 515 8323


By dialling the DPD Call Connection Number listed above you will be able to speak to the helpful customer service team over at DPD who will be more than happy to deal with any issues you have. During peak hours the customer relations team at DPD deal with a high volume of calls, you may prefer to call during less popular hours, try again later on, or even contact them via post if the problem is not urgent.

If you would like to contact DPD customer services team about a problem that you’ve experienced while using DPD services or if you have any questions to ask about what they can offer you, then you can call them on the helpline number listed and a member of the team will try and help you as quickly as they can.

0843 515 8323 DPD Helpline


DPD Helpline 0843 515 8323


About DPD

DPD is one of the UK’s leading time-critical carriers and can satisfy all your distribution needs, whether your consignments are for the UK or elsewhere in the world. They pride themselves on being reliable, efficient and affordable.

DPD believe they are integrating their own extensive UK network with our unrivaled ground-based service to Europe and Air Express service to the rest of the world, they are well placed to satisfy all your distribution and logistics needs. The company boasts many satisfied customers who continually use their services.

There are several different DPD services available for sending parcels. If you have an urgent parcel, DPD guarantee delivery by 10.30am and 12pm the next working day. There is also a next working day service for delivery by the close of business. If the parcel is less urgent, DPD has a two-day service. There is also a Saturday and Sunday delivery service to help you get the most out of the week. There are also other niche services such as Swap It, Reverse It, ContrackPak, Desk-to-Desk, offshore and a range of logistics solutions.

To track your DPD parcel, you will need the parcel’s reference number. If you are a sender, you’ll find this on your receipt or confirmation email. If you’re a customer, you will usually find this on your confirmation of dispatch email. From this, you will be able to see if your parcel has arrived at your local DPD depot or if it is out for delivery to your address. Sometimes, you will get a one-hour delivery slot and you will be able to track the delivery driver as he makes his way to you. This system has been put in place by DPD to make the whole parcel sending/receiving process more transparent. This enables customers to see where their parcel currently is, and when it is likely to be delivered.

If you have a complaint regarding DPD, you could call the number provided where you will be connected to one of the DPD team.. To make a complaint you’ll need to know the parcel tracking number and the address that it should have been delivered to. To make a complaint regarding a DPD service, you should contact the DPD customer service team. You can do this by calling the number on this page or by filling out an online contact form. The DPD team which deals with complaints is called the Make It Right team. You can expect a response from the Make It Right team within 90 minutes. The team will work hard to resolve your complaint.


DPD Helpline 0843 515 8323

If you want to file a complaint against poor services of DPD you can also send a letter to the DPD customer complaint address:

DPD complaints department

PO BOX 6979

Roebuck Lane


B66 1BN

If you would prefer to speak to the member of staff over at the DPD HQ please use the DPD Call Connection Number listed.


General Info:

At DPD we are constantly investing in technology to provide your customers with the best possible delivery experience. This combined with our extensive range of Products & Services means no one can deliver better value for your customer.

We never forget that we’re an extension of your own brand and company. We provide a comprehensive range of time-critical, value for money services and no one can match our reputation for service and security. Whether you’re sending parcels, documents or freight – no one delivers better value throughout the UK.


What does in transit mean?  In transit usually means that your parcel is on its way to your nearest DPD depot and it will soon be out for delivery to your address. You can track your parcel and get an idea of the time it will be delivered.

Are DPD drivers self-employed?  Yes, DPD owner-franchise drivers are self-employed so you work as your own boss. They are usually given a route/area by DPD and manage the deliveries themselves. They usually work five days a week but DPD operates 7 days a week.

Where is my parcel?  They give every parcel its own parcel number. You can use this number to track your parcel in the Parcel Navigator or in the DPD app, and if necessary change the delivery to a different day or place.

Where do I find the parcel number?  As an online shipper you will find the parcel number in the order archive and in the confirmation of order in your mailbox. If you have purchased the parcel label at a Pickup parcelshop, you will find the parcel number on the receipt which is issued. If they failed to locate you at home when the delivery was made, you will also find the parcel number on the parcel notification card they leave in your letterbox.

DPD Helpline 0843 515 8323


To Contact DPD please dial the customer service number listed, all calls to this number will forward to the official DPD customer service team via our call forwarding service.

Thanks for checking out the DPD Helpline page of AllHelplineNumbers.

AllHelplineNumbers is a Telephone Directory of phone numbers for commonly used UK companies. If you’re ever in doubt where to turn to find a phone number to contact a particular company rest assured we’ve done all the hard work and research to bring those insurance helpline numbers to you. Check out the various numbers listed ready for you to phone for efficient communication and customer service as you like it, when you want it.

Calls to our 0843 numbers cost 7p per minute plus your phone company’s access charge

We act as a call connection and call routing service and are in no way connected to the companies listed. We not affiliated with any of the businesses listed inside, we forward all calls to phone numbers for the companies listed. The official phone number for the companies listed may be found on the official websites or in the public domain.


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