Cross Country Trains Head Office 0870 025 0301
Need to call Cross Country Trains?
Cross Country Trains cover over 1,300 miles and their trains call at over 100 stations across the UK from Aberdeen to Penzance, CrossCountry Trains is the most extensive rail network in the UK.
Operating services in Scotland as well as the North and Midlands of England, and the South and South West of England and Wales, CrossCountry Trains connects many of the UK’s most popular destinations, and operates airport train services for passengers catching flights to and from Birmingham International Airport, London Stansted, Manchester Airport and Southampton Airport.
Cross Country Trains – Head Office
The network of routes covered by Cross Country span the across the country.
CrossCountry – XC Trains – offers more railway routes than any other operator in the country, and utilizes many of the best-used lines in the country. Routes cross the UK from a central point in Birmingham, from which passengers can travel in all directions. X Country Trains Head Office 0870 025 0301.
Contact CrossCountry Trains
If you want to get in touch with CrossCountry Trains, you can phone customer relations on:
Cross Country Trains
|Cross Country Trains Head Office||Contact|
|Cross Country Trains Head Office||0870 025 0301|
|Phone Number For Cross Country Trains||0870 025 0301|
|Cross Country Train Complaints Phone Number||0870 025 0301|
Why Do Customers Call Cross Country Trains?
- To make a complaint about the service on one of the trains.
- To make a complaint delays.
- To get help with a ticket purchased.
- Help or support about routes
If you need to write to CrossCountry trains for any reason, please use the address listed below. You can write to their customer relations department using this address:
Cross Country Customer Service
Freepost RRXU – HUEC – GLLY, Cannon House, 18 The Proiry Queensway, Birmingham, B4 6BS.
Cross Country Existing bookings
For help with a booking you have already made, please contact:
- Call booking support on the helpline number listed above.
Booking a new journey
For help making a new booking:
- Call booking support on 0870 025 0301
Info from the official Cross Country FAQ section.
Can I book in advance?
You can book anywhere up to 12 weeks in advance.
What happens if I need to cancel or request a refund on a ticket?
Refunds are available on unused tickets dependent on the ticket type, no refunds are available on e-tickets or m-tickets. This also applies to cancellations. If in doubt give X Country a ring on the helpline phone numebr listed.
What are the ‘Off Peak’ and ‘Super Off Peak’ times?
‘Off Peak’ Not valid before 9:30am on weekdays, not valid early evenings between 4pm and 6pm, valid all weekend and bank holidays, ‘Super Off Peak’ not valid weekdays before 10am, not valid early evenings between 3.30pm and 7.15pm. This is policy regardless of your train journey with Cross Country.
If you have a question about the service call 0870 025 0301, all calls to this number will forward to the Cross Country Trains helpline staff who will be more than happy to help with all queries.
Cross Country Trains Head Office – 0870 025 0301
Cross Country Trains Call Connection Number – 0870 025 0301
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