Arriva Trains Wales Customer Relations 0870 025 0302

Arriva Trains Wales Customer Relations 0870 025 0302

arriva trains wales 1

Need to call Arriva Trains Wales?

Give the customer service team a ring on the helpline number of 0870 025 0302. All calls to this number will route to the official Arriva Trains Wales Contact Number.

Arriva Trains Wales operates a wide range of routes across Wales, and is the most prominent provider of rail travel in the country. Arriva Trains Wales offer a choice of mainline routes and pvalley lines across Wales, plus two rail and sail routes, Arriva covers the main towns and cities, as well as some less populated areas.

Arriva Trains Wales Enquiry Line

If you want to get in touch with Arriva Trains Wales simply call 0870 025 0302, all calls to this number will divert to the official helpline number at their HQ.

If you want to get in touch with Arriva Trains Wales, you can phone customer relations on:

Arriva Trains Wales

Arriva Trains Wales Contact
Arriva Trains Wales Customer Relations 0870 025 0302
Phone Number For Arriva Trains Wales 0870 025 0302
Arriva Trains Wales Complaints Phone Number 0870 025 0302

Why Do Customers Call Arriva Trains Wales?

  • To make a complaint about the service on one of the trains.
  • To make a complaint about delays.
  • To get help with a ticket purchased.
  • Help or support about routes
  • Arriva Trains Wales Customer Relations

If you need to write to Arriva trains Wales for any reason, please use the address listed below. You can write to their customer relations department using this address:

St. Mary’s House
47 Penarth Road
CF10 5DJ

arriva trains wales

Arriva Trains Wales Existing bookings

For help with a booking you have already made, please contact:

  • Call booking support on the helpline number listed above.

Booking a new journey

For help making a new booking:

  • Call booking support on 0870 025 0302

Can I book in advance?

Yes, contact Arriva Trains on the customer service helpline listed on this page.

If you are looking to travel on one of the Arriva routes, follow these top tips to get cheap tickets on Arriva trains:

Book Your Journey Early. You can book and buy your ticket as early as a year ahead and save massively on Arriva train tickets. If you go to work on any of the Arriva routes, buying your ticket way ahead (season tickets) could help you save. Major discounts are available the further ahead you book.

Travel Off Peak. If your journey can wait, travel after 09:30 in the morning when the rush hour is over. You will enjoy a ride on a less packed train as well as pay less for your journey.

With so many destinations covered it is possible to reach all but the most inaccessible of resorts and destinations in Wales using Arriva Trains Wales routes and services.

Railway enthusiasts are greatly advised to visit the famous Ffestiniog railway where you can enjoy a breathtakingly spectacular trip from Porthmadog to the small town of Blaenau Ffestiniog high in the mountains.

Arriva Trains Wales, to use the full title, is a Train Operating Company. They run passenger trains in Wales and the Borders region. The company is a franchise, running for 15 years up to December 2018 and is managed by the Department for Transport and the Welsh Government. The franchise is owned by Arriva Group, part of Deutsche Bahn.

Arriva welcome and promote feedback from passengers as it helps them improve the service that they deliver to you. When passengers get in touch with Arriva they take the time to really investigate in detail any complaints or enquiries that they get and make sure their comments reach the right departments. If you have a probelm dial 0870 025 0302. Customer Relations for Arriva Trains.

If your journey has been delayed you may be entitled to compensation and details of the Arrive Trains Wales compensation scheme are outlined on the official Arriva Trains customer charter which is available on their website and from all staffed Arriva Trains Wales stations. Passengers who have experienced a delayed journey can visit the official website or call 0870 025 0302 to file a complaint.

 

Arriva Trains Wales Customer Relations 0870 025 0302

Customer Relations – Arriva Trains In Wales. Call 0870 025 0302

 

 

Thanks for checking out the Arriva Trains Wales Customer Relations page.

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